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Help Desk Hours:
Monday-Thursday: 8am-11pm
Friday: 8am-5pm
Saturday: 9am-5pm
Sunday: 3pm-11pm

 

117 South Street
Farmington, ME 04938
Phone: (207) 778-7300
TDD: (207) 778-7000
E-mail: itshelp@umf.maine.edu

 

 

 

Welcome to the Information Technology Services Department.

  • Solving Printing Problems in Windows XP & Windows 7
    (January 23, 2013) Several staff members this past fall have run into this scenario; they sign in to their Windows machines to find that the icons for all of their locally assigned/network printers have disappeared and they are unable to print any file of any sort.  I have ...
  • Working with Windows Live Movie Maker (WLMM)
    (January 23, 2013) As the semester begins, I thought I’d share some of my experiences working with students using WLMM.  In doing research for this article there seems to be a consensus that the program is prone to “issues”.  I think this quotation sums it up.  “Once you st...
  • Are you a Multi Campus user?
    (December 7, 2012) Our myCampus Portal is not only for UMF users, we’ve expanded the portal to each and every campus in the University of Maine System.  So if you are taking, say, an online course at another campus, or you are teaching at another campus, you will have acces...
  • Saving Internet Files for easy access
    (November 14, 2012) Sometimes it’s nice to save an article from the web to read later. There are free apps / paid apps like InstaPaper and Pocket, but you can print to a file that allows you to read latter on your local machine. This is how you do it: Windows XP and ...
  • Screenshots: Capturing what you see!
    (November 12, 2012) The proverb "A picture is worth a thousand words" is as relevant in today's virtual world as it was 100 years ago when it first became popular in the US. Trying to articulate what you are seeing on your computer screen via email or phone can be a daunting...

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Top Support Questions

UMF ITS Outages (Twitter Feed)

MaineStreet services have been restored. Please contact us if you're experiencing any issues accessing MaineStreet.

About 3 months ago from UMF ITS Outages's Twitter via web

We are currently experiencing an unplanned outage with MaineStreet services. We are working on restoring services as soon as possible.

About 3 months ago from UMF ITS Outages's Twitter via web

On Wednesday 3/27 4am-7am there is a planned Blackboard outage. During this timeframe all access to Blackboard will be down.

About 3 months ago from UMF ITS Outages's Twitter via web

Single-sign-on is currently experiencing an outage

About 4 months ago from UMF ITS Outages's Twitter via web